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Come in, call, or send it ahead.
The counters are open seven days a week. If you would rather not queue, send the details first and we will have your file ready when you arrive.
â—† Send a message
Tell us what you need
We reply within one working day. For anything urgent, call the counter directly.
â—† Find us
Bamburi Mtambo
Address
Bamburi Mtambo, Mombasa–Malindi Road, Mombasa, Kenya
Phone
WhatsApp
E-mail
Hours
Mon–Fri 8:00–20:00 · Sat 8:00–18:00 · Sun 10:00–16:00
Parking
Secure parking on site, matatu stage two minutes away
Prefer to just walk in?
The eCitizen, printing and postal counters are walk-in every day. Bring your ID and documents; average queue time is about twelve minutes.